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Open Ticket Request System - Trouble ticket system

OpenTRS is an open source Ticket Request System with email and phone interfaces and many other features to manage customer telephone calls and e-mails.

Obtaining

Web pagehttp://otrs.org/
Source tarballftp://ftp.gwdg.de/pub/misc/otrs/otrs-1.0.2-01.tar.gz
Source informationhttp://otrs.org/pages/index.pl?Site=Download
Version 1.0.2 (stable) released on 2003-03-09
Licensed under The GNU General Public License, Version 2 or later.
This is not a GNU package.

Documentation
User manual available in in sgml, Postscript and HTML formats from http://otrs.org/pages/index.pl?Site=Docu
Support contacts

Announce List<announce@otrs.org> http://lists.otrs.org/cgi-bin/listinfo/announce
Help List<dev@otrs.org> http://lists.otrs.org/cgi-bin/listinfo/dev
Developer List<otrs@otrs.org> http://lists.otrs.org/cgi-bin/listinfo/otrs
Bug List<otrs@otrs.org> http://otrs.org/pages/index.pl?Site=Lists
Bug Databasehttp://bugs.otrs.org/

Project contacts

Maintainers
Developers

Related information

Source repository:pserver:anonymous@cvs.otrs.org:/home/cvs login password: cvs co otrs http://otrs.org/pages/index.pl?Site=Download
Interfacesweb, console
Source languagesPerl, SQL, dtl
Supported languagesPerl, SQL, C, C++
Use requirementsPerl, MySQL
Build prerequisitestar, Perl

Entry information

License verified byJanet Casey <jcasey@gnu.org> on 2002-05-12
Entry compiled byMartin Edenhofer

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Copyright © 2000, 2001, 2002, 2003 Free Software Foundation, Inc.

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